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Anti-Bill Shock by Globe Telecom

January 4, 2012

PRESS RELEASE
22 December 2011

Globe makes ultimate step to help subscribers avoid bill shock; launches bill cap on data plans

Globe Telecom recently made its Postpaid PowerSurf plans even better with the implementation of a P999 bill cap to help users to avoid bill shock. With the new billing policy, postpaid subscribers registered to any of the PowerSurf plans need not worry about exceeding their allocated megabytes (MBs) because charging stops at P999.

Postpaid PowerSurf is a mobile internet plan that gives Globe Postpaid subscribers MBs of mobile data, consumable per kilobyte (kb) and valid for 30 days. The plan is available in three variants: PowerSurf 99 (50MB), PowerSurf 299 (300MB) and PowerSurf 499 (1 GB). With the P999 bill cap, subscribers will not be charged above P999 each month for excess usage regardless of their PowerSurf plan subscription.

This means that for as long as a postpaid subscriber is registered to any PowerSurf plan, they don’t need to monitor their usage strictly because they can be confident that they will never pay more than P999 for data use even if they exceed their respective plan’s MB limit.

“Bill shock has always been a concern for most of our postpaid subscribers using smartphones, especially those who use data. Our new worry-free plans, headlined by the P999 bill cap, show that Globe truly values superior customer experience by proactively addressing bill shock and helping subscribers cope with their data usage,” said Joanna Africa, Head for Portfolio Management of Globe. “With the bill cap on PowerSurf in place, we give our postpaid subscribers peace of mind when they surf on their handsets – may it be an iPhone, Android or BlackBerry. For as long as they are registered to any of our PowerSurf plans, they can enjoy mobile browsing without racking up an expensive bill.”

Activate Globe Postpaid PowerSurf by visiting any Globe Store, calling the Globe Hotline at 730-1000 or texting POWERSURF 99/POWERSURF 299/POWERSURF 499 to 8888. For more information on Globe Mobile Internet, text SURF to 8888 or visit http://www.globe.com.ph/surf.

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FOR MORE INFORMATION, PLEASE CONTACT:

Yoly Crisanto
Head, Corporate Communications
Globe Telecom
Tel. No. 730 2627
Fax no. 739 3075
Email: globe.corpcomm@gmail.com

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